Privacy Policy – MDB Support bv d/b/a Leads2Sign

Effective Date: March 27, 2026

MDB Support bv, doing business as Leads2Sign (“Company”, “we”, “our”, or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and SMS communications.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any information you provide through forms.

• Technical Information: IP address, browser type, device information, and usage data.

• Usage Information: Pages visited, interactions with our website, and communication preferences.

2. SMS Messaging & Consent

By providing your phone number and submitting a form on our website, you consent to receive SMS messages from MDB Support bv d/b/a Leads2Sign.

Opt-In Process

Users opt in to receive SMS messages by completing a form on our website and manually selecting consent checkboxes.
We use separate checkboxes for transactional and marketing messages.
No pre-checked boxes are used.

Types of Messages

• Transactional Messages: Appointment confirmations, reminders, follow-ups, and responses to inquiries.

• Marketing Messages: Promotions, service updates, and offers (only if explicitly consented).

Message Frequency

Message frequency may vary depending on your interaction with our services.

Opt-Out & Help

You can opt out at any time by replying STOP.
For assistance, reply HELP.

Fees

Message and data rates may apply based on your mobile carrier.

3. How We Use Your Information

We use your information to:

• Provide and improve our services

• Respond to inquiries and customer requests

• Schedule and manage appointments

• Send SMS and email communications

• Maintain security and prevent fraud

4. Information Sharing and Disclosure

We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing or promotional purposes.

We may share your information only with trusted service providers who assist in operating our business (such as CRM systems, messaging providers, and hosting services), and only to the extent necessary to provide our services.

All third parties are required to protect your data and use it only for the services they provide.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Improve website functionality

• Analyze usage and performance

• Enhance user experience

You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Object to data processing

For SMS communications, you can opt out at any time by replying STOP.

8. Data Retention

We retain personal data only as long as necessary to provide our services and comply with legal obligations.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

MDB Support bv d/b/a Leads2Sign
Kimpelberg 25, 2870 Puurs-Sint-Amands - Belgium
Email: [email protected]
Phone: +32 495 78 10 47

By using our website and services, you agree to this Privacy Policy.